Kontaktia

Kontaktia Service and Consulting Ltd. was founded in 2008, more than 10 years professional experiences behind us: service marketing, customer care, sales and direct marketing fields.

Kontaktia means "The country of the contacts".  Where the life of the citizens (colleagues) focused on the only target: how can we find, get to knos, help, serve and ask the customers/consumers/partners our client wants to find, know, help, serve and ask.

Our core business is the business communication and customer contact services: we are performing marketing researches, telemarketing and telesales activities and provice customer service.

In the Kontaktia Contact Centre we are handling channels as phone, sms, telefax, post boxes and online equipments (e-mail, chat, social media) for our clients. We supply back office tasks, too. We use our own work flow system for this work.

Our mission

• We can serve our clients' claims on a very high, excellent level.
• We represent the real, deserved prestige of the contact centres in Hungary and abroad, too.
• As employer, create the atmosphere that makes Kontaktia attractive as a good workplace among the contact centres.
• We respect our partners and maintain theri respect by working together on a far and mutually beneficial relationship.

Our aim is that Kontaktia will be one of the special meaning of intelligent customer interaction and customer communication.