References

We have written a short summary about references: the sector and the tasks of the projects. If you would like to get personal contact for any references, please contact us for this information.

 
The sectors where we have high experiences, first of all:

• ICT
• Market researches
  
• Media and communication
  
• Tourism
• Energy
• Education
• Bank and financial
  
• Healthcare
  

You can count on us as well as topics that are not mentioned. here. Our strongness is the task required specific knowledge or difficult processes and the communication to the B2B market.

Customer care and direct marketing solutions

• complete customer care service

• Business info line for one of the largest Hungarian energy service provider company. Information about products, back office tasks.

• Inbound and outbound telemarketing campaign with back office tasks for one of the largest Hungarian energy service provider company. Loyalty program.
  
  
• Info line for the market leader press and news of the South-Hungary. Information and reactive sales.
  
  
• The info line of the 2nd and 3rd Szeged Direct Marketing Forum. Registration and information about the event.
  
  
• Complete customer service of the decisive FMCG wholesaler. Customer service by phone and e-mail, business chat of the webshop, back office tasks.
  

• data base refreshing and building

• Complete customer service of the decisive FMCG wholesaler. Customer service by phone and e-mail, business chat of the webshop and back office tasks.
• There was a change owner at a famous Hungarian informatical monthly magazine. The customer database wasn't refreshed since years. Our task was refreshing this data base, There were some difficulty, for example the customer company changed or removed or there were many changes among the colleagues. Sometimes we had to ask 10-15 persons per one company. We had to ask their e-mail adressess, too.

• Our client was the subsidiary of an swedish multinational company. We had refreshed and built customer data base for them. They had sent brossure for these customers. The difficulty of this project was that we had to record details into the CRM system of the client.
• Telemarketing campaign for a guesthouse near to Lake Tisza. The aim was finding new company customers, because the place is ideal for the team building. So we had called some HR leader of the largest company and had sent them intoduction by e-mail.
• Data base building for an UK conference organizer company. We had to find the senior managers of the largest European companies and ask their contact details. We had been working many European languages.

• market research
  
  
  
  
  
  • Cooperation with Szeged University in several K&D projects and researches.
     
    
  • Market leader Hungarian research institute: we had built the business research panel for this institute.
    
    
  • CATI (questionnaire by phone) researching and analytical studies. The World Heritage tourist site needed information for their strategic plan.
    
    
  • Demand for reseach for an informatical company, related to the EU tenders. Informatikai CATI researching.
    
    
  • One of the largest Hungarian leasing company. We had engaged satisfaction and demand research for them by phone, among their customers.
    
    
  • Public research for a tourist company: brand and site awareness.
    
    
  • Demand for EU tenders: research for an informatical company, gathering details and claims.

• sales support, telemarketing
  
  
  
  
  
  • Sales and back office tasks for one of the most Hungarian energy service provider company.
    
    
  • Special business service sales for middle and TOP companies, telemarketing and telesales processes.
    
    
  • As the telesales partner of the market leader ICT company in Hungary, TV, internet and voice services sales for retai, mass market. Cross selling and upselling.
    
    
  • B2B telemarketing for a company deals with sales and operation of PBX systems. Cold call, lead generation, data base building and e-mail follow up.
    
    
  • Sales support and data base buildiing for a company deals with developing , programming and supporting CRM systems for food industry.
    
    
  • Demand research and telemarketing for an informatical company deals with developing and supporting CRM systems for health care.
    
    
  • Telemarketing for the personal representatives of the market leader insurance company.
    
    
  • Financial- business consultant company : telemarketing, sales of the membership, organizing and registration for events.
    
    
  • Sales for former customers. We had to turn back or  bring back the former customers of the market leader daily newspaper.
    
    
  • Telemarketing for an informatical (hardware retail) company. We had to find the new service and support partners for this company.
    
    
  • The brossure of the Hungary Tourism Card. Our task was selling the ad spaces for the hotels.
    
    
  • Direct marketing campaign for the largest chamber. Lead generation and demand research among the companies.
    
    

HR services

• Our client was one of the largest energy company in Hungary. We support them in the building of their own sales team. Recruiting, training, mentoring on-the-job.
  
  
• The CSR of the communication agency. We were training them for communication with clients by phone, by mail and in the webshop.
  
  

Consultancy and marketing communication

• Marketing plan based on researchm new website SEO contant, online marketing activities for a private health care company.
  
  
• Informatical company: marketing consulting
  

• Marketing plan, sales, marketing consulting and supporting for a special business service provider company.
  
  

• Complete marketing communication campaign planning and implementing for an informatical medium-sized company. Telemarketing, social media communication, website content, press communication.
  
  
• Complete marketing communication campaign planning and implementing for an education found. Direct marketing, social media, website content, press communication, event marketing, newsletter.
  
  
• Customer satisfaction survey for a famous printing company.
  

KCC - the installed contact centre system based on our own experiences

 Our own developed contact centre system can be accessible to others, Our best reference is we ourself.  We collected and implented all the experiences of our many campaigns.